Buy Me a Coffee

Here is what to do if you get a chargeback

How Buy Me a Coffee Handles Chargebacks for Creators?

Understand the fees for using Buy Me a Coffee and how it is calculated.

How to calculate charges on your payment?

Step-by-step guide to updating your card details for an active membership subscription or monthly support.

How to update your payment card for a membership or monthly support

Your payout dashboard explained

Different payout statuses and what they mean

Payout Status definitions

Payouts vary slightly depending on the payout method you have chosen. Read the article to know more.

When are payouts processed?

Step by step guide to refund both your members and supporters transactions

How to issue a refund to a member or supporter?

Solve common problems with your missing or delayed payouts

Understanding Your Payouts on Buy Me a Coffee through Stripe Express

Learn how to set up payouts on your page. This article covers the setup process, payout schedule, minimum payout threshold, and more.

How do you set up payouts on your Buy Me a Coffee page?

Learn how to track your transactions and payouts on Stripe dashboard.

How to Navigate Your Stripe Dashboard for Payout Information?

This article covers FAQs related to Direct bank deposits.

FAQ on manual payouts

Refund Guidelines: How Buy Me a Coffee handles refunds

Buy Me a Coffee Refund Policy

Steps to eliminate the credit card fee from your earnings and the reason for you to do it

How to eliminate the credit card fee from your earnings?

This article lists the countries where creators can receive payouts through Buy Me a Coffee, based on Stripe availability.

Supported Countries for Payouts on Buy Me a Coffee

In this guide, you’ll learn how to display live notifications on your stream whenever someone supports you on Buy Me a Coffee.

How to use stream alerts on Buy Me a Coffee

If you've added a debit card but only see Stripe Express as a withdrawal option, here's why - and how to withdraw your balance.

Why can't I see my debit card as a withdrawal option?

Read more to know what steps you should follow to get paid in no time.

Getting paid 

Email support

Go back to Buy Me a Coffee

Find answers and get help from Intercom Support and Community Experts

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