All payout requests will be processed in 7 business days, if you are a brand new creator, your page has to be reviewed before you can withdraw your first payout (This is a one-time process, all future payouts will be processed in a week).
To make things more straightforward, we'll display the state of your payout using different statuses that are explained below.
Status | What it means |
Proof requested | We need more details to process your payout. You can the share link(s) to the website or social media page where you are promoting your page. |
Canceled | Displayed when there is an error in the bank account details you shared. The payout should be returned to your pending balance. You can re-initiate another payout process after reconnecting your account using the correct details. |
Paused | The payment provider has requested more details to process your payout. Simply submit the details using the "Fix your payout" option on your payout dashboard and we'll retry the payment. |
In progress | We are processing your payout. Funds usually arrive within 7 business days. |
Processing | The payout provider has initiated the payout, the payment will be credited to your account within 48 hours. |
Paid out | The amount has been successfully credited to your Bank account. |
Questions? Please reach out to us at [email protected] or click the black icon below to chat.