Frequently Asked Questions
Updated over a week ago

If you can't find an answer that you're looking for, feel free to ask us in the live chat or via email. We're also active on Twitter @buymeacoffee.

Who uses Buy Me a Coffee?

Anyone with an audience. Youtubers, musicians, podcasters, writers, programmers, nonprofits, cosplayers, you name it. More than 300,000 creators and millions of their fans are on Buy Me a Coffee.

How do I get paid?

Payments are directly transferred to your Stripe or bank account. We do not hold your money, and there is no minimum to get paid. Buy Me a Coffee is an official partner Stripe.

How can my audience pay?

We accept all major Credit Cards, Apple Pay, Google Pay.

Is there a fee to use Buy Me a Coffee?

We don't charge a monthly fee. All features including publishing and emails are free for everyone.

We charge a 5% transaction fee, and creators keep 95% of the earnings. We make money only when you do. We'll never show ads and we'll never sell your data.

Is Buy Me a Coffee safe and reliable?

We take security seriously. Here are some measures we’ve taken to protect your and your supporter’s data.

  • We don’t store credit card data on our servers. Payment processing is handled by and Stripe (PCI Compliance Level 1).

  • We run on the robust Amazon infrastructure. Cloudflare adds an additional layer of security. We also take periodic backups and force SSL encryption across the platform.

  • We have a bug bounty program to encourage responsible reporting of any security issues, and we’re quick to take action.

Do I have complete ownership of my supporters?

Yes, your supporters are strictly yours. We do not email them. You can export their list any time you like.

How is this different from other platforms for creators?

With Buy Me a Coffee, you get everything you need to run your creative business. You don't have to worry about paying for and stitching together a dozen services, from sending emails to charging for subscriptions.

Besides, your Buy Me a Coffee page is arguably the most delightful experience you can offer your audience. From the one-tap payment (look ma, no sign-ups required!) to the delightful little touches for your supporters, we’ve obsessed over every bit of detail.

Can I build a serious business using Buy Me a Coffee?

Yes, there are many creators earning a six-figure income on Buy Me a Coffee. We will grow with you.

Who are you folks?

Buy Me a Coffee is a company based in San Francisco. Read more about us and our guiding values.

How do I contact Buy Me a Coffee?

You can email us at [email protected], or leave us a message on the Intercom chat. We also respond to every feature request submitted.

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