In order to ensure compliance with our policies and prevent illegal activities such as money laundering and credit card fraud, we may request evidence of where you are sharing your Buy Me a Coffee page. To start receiving your first payout, you will need to complete the verification process. This process only needs to be done once, and afterwards, your payouts will typically be processed on Wednesdays.

Our commitment is to protect our creators and minimize risks associated with chargeback fraud and other unauthorized activities. Your use case must be verified and align with our terms. We strongly recommend that all creators adhere to these guidelines for a secure and positive experience. Our dedicated moderation team will review the provided information and process your payout accordingly. Don’t worry if you’re not violating our TOS; your page will typically be approved in 48 to 72 hours.

Note: For best practices on submitting the documents, you can click here.

Once you submit your details, our team will review and approve them. Please note that there might be a slight delay if you submit them on weekends. If we find the shared details to be insufficient, we will contact you.

If you don’t provide the requested proof within 90 days, your supporters will receive a refund of the collected funds, and your page will be deactivated.

For a better understanding of the content that is prohibited on our platform, we encourage you to review our guidelines on prohibited content. This will provide you with a clear idea of what we support and do not support on our platform. Additionally, it is recommended to familiarize yourself with the policies set forth by Stripe, our payment processor.

If you still have any questions or need to escalate the review process, please feel free to contact us at [email protected] or use the chat widget below.