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How to submit your details for user verification?
How to submit your details for user verification?

Why do you need a user verification and how to submit your details for it?

Updated over a week ago

In order to ensure compliance with our policies and prevent illegal activities such as money laundering and credit card fraud, we may request evidence of where you are sharing your Buy Me a Coffee page. To start receiving your first payout, you will need to complete the verification process. This process only needs to be done once, and afterwards, your payouts will typically be processed on Wednesdays.

Why the user verification is necessary?

Our commitment is to protect our creators and minimize risks associated with chargeback fraud and other unauthorized activities. It is essential that your use case is verified and aligns with our terms. We strongly recommend all creators adhere to these guidelines for a secure and positive experience. Our dedicated moderation team will review the provided information and process your payout accordingly. Don’t worry if you’re not violating our TOS, your page will typically get approved in 48 to 72 hours.

Steps to submit your details

  1. Log in to your Buy Me a Coffee dashboard.

  2. Go to the "payout" tab, located in the settings section.

  3. Connect your social media accounts; this helps verify the authenticity of your account.

  4. Next, click on the "Submit Details" tab to provide the necessary documents for your payout.

Note: For best practices on submitting the documents, you can click here.

Once you submit your details, our team will review and approve them. Please note that there might be a slight delay if you’re submitting the details on weekends. If we find the shared details to be insufficient, we will reach out to you.

Further Reference

For a better understanding of the content that is prohibited on our platform, we encourage you to review our guidelines on prohibited content. This will provide you with a clear idea of what we support and do not support on our platform. Additionally, it is recommended to familiarize yourself with the policies set forth by Stripe, our payment processor.

If you still have any questions or need to escalate the review process, please feel free to contact us at [email protected] or use the chat widget below.

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