To ensure uninterrupted access to your shop features, it's essential to complete your identity verification (also known as KYC, or Know Your Customer) by the designated deadline. This verification process helps maintain a secure platform for creators and supporters alike.
Steps to Complete Identity Verification
Follow these easy steps to complete your identity verification:
Log in to your Buy Me a Coffee account.
Navigate to your Dashboard.
Click on the Shop tab.
At the top of the Shop page, you'll see a banner prompting you to verify your identity.
Click on the Complete Now button within the banner.
Follow the provided instructions to securely complete your verification.
What Happens If You Miss the Deadline?
If KYC is not completed by the deadline (April 1), your shop items will be temporarily disabled, meaning customers will not be able to purchase your products until verification is complete.
Frequently asked questions
What documents are accepted for identity verification?
Typically, government-issued IDs such as passports, driver's licenses, or national ID cards are accepted.
How long does the verification process take?
Verification typically takes a few minutes but can occasionally take up to 24 hours if additional information is required.
Will my personal information be safe?
Yes. We partner with Stripe, a trusted and secure financial services provider, to handle identity verification securely.
Need Help?
If you have questions or encounter issues during the verification process, please reach out to our support team at [email protected].
We appreciate your cooperation and thank you for being part of the Buy Me a Coffee community!