When you request payout for the first time, your account goes into a review queue automatically. This is important as a human moderation team reviews your account to ensure there are no policy violations regarding what we restrict at Buy Me a Coffee.
To ensure a swift review, make sure your account has key details, such as links to where you promote your Buy Me a Coffee page or your social media accounts. If moderators need extra information, they'll reach out, so it's recommended to provide it promptly for a quicker review. Your first payout only happens after your account is approved, and this approval is a one-time process. Once approved, your payout will be transferred to your Stripe account and from there to your bank. Depending on your bank, this could take 3-5 business days to show up in your account.
The balance reflects instantly on your Stripe account after the review is completed and account approved. Typically, the first payout may take up to a total of 7 - 14 days, but it can vary depending on your location and bank.
FAQ
Why has my payout not been processed for more than a week?
If it's your first payout request, our moderators need to approve your account. Delays may occur if the details provided are insufficient; in such cases, our moderators will reach out for additional information. If you experience prolonged delays, please contact our customer support, and we'll assist you promptly.
Also Read: Submitting proof: Best practices
Why is my account being reviewed after one year of its creation?
Accounts are queued for review when the first payout is requested. If you created your account a year ago but are now requesting your first payout, it triggers the review process.
When can I request a payout?
You can request a payout once the support amount you've received reaches a threshold of $10.
We hope these answers provide clarity. If you have further questions or need assistance, feel free to reach out to us at [email protected].
