The "Reply with a Video" feature lets you thank your supporters with a short video, adding a personal touch and making them more memorable. In this article, we’ll walk you through the steps to send a video reply from your mobile app. If you’re using the web version, here's how to add a custom video reply from the web app.
How to Use the "Reply with a Video" Feature?
Once you're on the app, click on the supporter you wish to reply to, and then on the video reply tab.
You will have two options: Record a Video or Upload a Video.
After uploading your video, hit the post button. Your video will be delivered as a reply to your supporter.
Frequently Asked Questions
Is there a limit to the duration of videos?
Yes, videos should be 30 seconds or less.
Can I edit the video before sending it?
Our app does not currently support in-app editing. Please ensure your video is ready to send before hitting the post button.
Would you happen to have any suggestions for creating a good video reply?
We would recommend that you maintain good lighting and minimal background noise for effective video replies.
Are there any restrictions on the content of the video?
Yes, the content should comply with the platform’s community guidelines and terms of service. Avoid offensive or inappropriate content.
If you have more questions regarding this, please shoot us an email at [email protected].