At Buy Me a Coffee, your safety and comfort are our top priorities. If you ever experience harassment, spam, discomfort, or have concerns about an account's authenticity, you can block it. You can easily do this from the Supporters or Memberships page. And the best part is, if you change your mind later, you can unblock them.
What happens when you block a supporter?
Blocked supporters cannot view your public page or posts, contact you, or support you.
Their subscriptions to your membership levels are immediately cancelled, halting all remaining recurring payments.
If they were part of any Membership Giveaways, they lose access to those benefits as well.
How to block a supporter?
Log in to your account and go to the Supporters or Memberships page to block a supporter.
Choose the supporter you wish to block and click on "View Info."
In the pop-up that appears, click on "Block this supporter."
A prompt will appear, allowing you to select the reason for blocking the supporter. Choose your reason and click "Block."
What happens when you unblock a supporter?
Unblocking a supporter will restore their ability to view your public page and posts, contact you, and support you.
Please note that their membership subscriptions will remain cancelled, and they will need to subscribe again to continue supporting you on a regular basis.
How to unblock a supporter?
Log in to your account and select the supporter you want to unblock, either from the Supporters page or the Memberships page (use the cancelled membership filter).
Click on "View Info," and from the pop-up that appears, click "Unblock."
A prompt will appear; once again click "Unblock."
Some Frequently Asked Questions
What happens if I block a follower to whom I am subscribed?
What happens if I block a follower to whom I am subscribed?
Blocking a follower you're subscribed to doesn't affect your subscription benefits. You can still access all the promised perks. However, the blocked follower won't be able to view your public page or posts, contact you, or support you.
What options does a member have if they're blocked right after subscribing to a membership level?
What options does a member have if they're blocked right after subscribing to a membership level?
If a member believes that they were blocked right after subscribing and feel that they did not receive the benefits they paid for, they can reach out for assistance. They should contact [email protected] to connect with the creator and discuss options such as unblocking or requesting a refund.
Can I block a user who hasn't supported me yet?
Can I block a user who hasn't supported me yet?
Certainly, you have the option to block a user who is following you even if they haven't supported you. However, you cannot block a user who is neither following nor supporting you.
If you still encounter any issues, please don't hesitate to contact us at [email protected].