Buy Me a Coffee is a platform for creators to accept support from their fans. We support a community of over a million creators by enabling them to monetize their work through one-time donations, memberships, and shop sales.

Payments made for support, shop items, or commissions on Buy Me a Coffee are one-time transactions. Membership payments will automatically renew on a monthly or yearly basis, depending on the selected renewal cycle. Your invoice will have the details of what you actually purchased.

Buy Me a Coffee is built on the principle of supporting creators, we understand that there may be instances requiring refunds. But if you've mistakenly supported a creator or are dissatisfied with a purchase or support provided, we suggest initially contacting the creator directly. If you do not receive a response after a reasonable time, please contact us, and we will assist you further. For a detailed understanding of our refund policies, click here.

If an unrecognized charge from Buy Me a Coffee appears on your statement, please reach out to us with your card's last four digits, the card brand, expiration date, the charged amount, and the transaction date here. We'll investigate the issue and if we identify it as an unauthorized transaction, we'll begin the refund process.

Drop us a line at [email protected]. We’re here to help and love answering your queries.