If you've subscribed to a creator's membership level and they offer various membership tiers, you can easily switch between levels. Once you switch from one membership level to the other, the previous one will be cancelled and the billing cycle automatically updates to match your new choice.
Steps to switch a membership level:
Log in to your account using the email with which you subscribed to the current membership level.
Go to the "My Account" tab, select "Payments," and then click on the "Membership" tab.
You'll see a list of the membership levels you're currently subscribed to. Pick the one you want to change and click "View Details."
Click on the "Switch membership" button. This will take you to the creator's page, showing your current level and other available options.
Choose the new membership level you want and click "Join."
A confirmation window with all the details will pop up. Confirm your selection and complete the payment to make the change. 🎉
How are charges for a new membership level calculated?
If you switch to a new membership level, any unused days from your current plan will be credited based on the remaining time and the plan's price. These credits are automatically applied to your new membership charges. Stripe handles this calculation using proration to ensure fairness and accuracy.
If you have any questions, feel free to email us at [email protected].