Your registered email address is the one you use to log in to your Buy Me a Coffee account and receive important account updates.
This guide walks you through how to update your email address, how verification works, and what to do if you don’t have access to your current email.
Steps to Change Your Email Address
Sign in using your current email and password.
Click your profile picture in the top right corner and select My account.
On the My Account page, click Edit Profile.
In the email address field, click on Change email.
Enter the OTP sent to your current email.
Finally, enter your new email and verify with OTP.
Once verified, your email will be updated. A notification will also be sent to your old email address.
What if I don’t have access to your current email?
If you can’t access your registered email address, reach out to our support team at [email protected].
To verify your account, you may be asked to provide any one of the following:
Email from your Stripe-connected account (if different)
Card or bank details linked to your Stripe account (such as bank name, last 4 digits, or card issuer)
Confirmation via DM on a linked social account (like Instagram, X or Facebook)
A valid government-issued ID
Once verified, our team will help you update your email address.
How long does it take to receive the OTP after updating my email?
The OTP is sent to your new email address and should arrive within a few minutes.
If you don’t see it, check your spam or junk folder. If it still doesn’t arrive, contact support.
Can I change my email address multiple times?
Yes, you can update your email address whenever needed by following the steps above.
Temporary Restrictions After Changing Your Email
To enhance security, certain actions will be restricted for 24 hours after changing your email address. These include:
Password changes
Requesting payouts
If you need assistance during this period, feel free to contact our support team.
For any further queries, reach out to us at [email protected].