What is Buy Me a Coffee?
Buy Me a Coffee is a platform where creators receive support from their audience.
Creators can earn through:
One-time support (like a tip)
Memberships
Shop items or commissions
If you’ve interacted with a creator’s page, the charge is likely connected to that activity.
Are the payments on Buy Me a Coffee recurring?
Most payments on Buy Me a Coffee are one-time.
These include Support payments, Shop purchases, and Commission payments.
However, memberships are recurring.
They renew automatically
Billing can be monthly or yearly, depending on what you selected
Are there any guidelines on refunds at Buy Me a Coffee?
Buy Me a Coffee is built on the principle of supporting creators. We understand that there may be instances requiring refunds. But if you've mistakenly supported a creator or are dissatisfied with a purchase or support provided, we suggest initially contacting the creator directly. If you do not receive a response after a reasonable time, please contact us, and we will assist you further. For a detailed understanding of our refund policies, click here.
What should I do if I find an unfamiliar charge from Buy Me a Coffee?
If an unrecognized charge from Buy Me a Coffee appears on your statement, please reach out to us with your card's last four digits, the card brand, expiration date, the charged amount, and the transaction date here. We'll investigate the issue and if we identify it as an unauthorized transaction, we'll begin the refund process.
What can I do if I have further questions?
Drop us a line at [email protected]. We’re here to help and love answering your queries.